How can I track my online order?
You should have received a tracking link via email when your ordered was dispatched. If you didn’t receive this, please contact us and we can track your order for you.
How much is shipping?
We have recently updated our shipping policies. We want to be an inclusive business and ship to everyone in Australia, however after reviewing our shipping costs we couldn’t financially sustain some shipping to regional areas. Due to the weight of wine, we found that delivery to certain regional areas was costing us more than the value of the order. Our new shipping costs and policy is listed below. If you have any questions, please don’t hesitate to contact me.
Belinda Austin, owner 6Ft6 Wines
Shipping Costs and Delivery Times
We know you’d love to be drinking your wine as soon as possible. That’s why we will dispatch your order within 24 hours of your placing it if you order before 1pm Monday to Thursday.*
Orders placed Friday through to Sunday will be dispatched on Monday.
We are located in Geelong, Victoria. We use either a courier, Fastway or Australia Post depending on the location. Orders are collected every afternoon, Monday to Friday at 3pm. Once fulfilled, you will receive an email confirming it’s dispatch with a tracking ID so you can follow it the entire journey.
ALL orders over $300 qualify for Free Shipping Australia Wide.
Purchases over $99:
If you qualify for free shipping, the ‘Free Shipping’ option will be shown at the cart. 90% of areas in Australia qualify for free shipping.
- Free shipping to most areas** with any purchase over $99.
- If the shipping cost exceeds $35, the shipping charge will be calculated at cart and you will be able to choose either Fastway or Australia Post rates.
For purchases under $99:
- Shipping is calculated at the cart and in most metro areas it is between $10-$20
When will it arrive?
- Geelong – 1-2 Business Days
- Melbourne – 1-2 Business Days
- Rest of Victoria – 1-2 Business Days
- NSW/ACT – 2-3 Business Days
- SA – 2-3 Business Days
- TAS – 4-5 Business Days
- QLD – 5-7 Business Days
- WA – 7 Business Days
- NT – 7 Business Days
If you order hasn’t arrived within this time frame, please contact us so we can chase it up for you.
* In warmer months we will not dispatch orders on Friday to avoid heat issues with wine during transport. During sale times please allow 48 hours for dispatch.
** Metro area is determined by our courier company. Any postcode where the shipping exceeds our shipping cost threshold, the charge will show at the cart.
How do I choose the right wine?
All our wines are semi-dry to dry styles. Each of our wine product pages have tasting notes for your reading pleasure. If you’re still unsure, reach out via social media for a personalised recommendation.
My wine was damaged when it got here, what do I do?
Bummer! On the rare occasion, our wine can be damaged in transit, like most other online products. If this is the case, send us a photo of your wine and your delivery address and we’ll get your wine resent.
I’m getting married/hosting a large event – can I get your wines at a discount for purchasing in bulk?
You sure can! Contact us to receive a price ist.
I want wine right now, where can I get it from?
Our wine is available in over 2,000 retail outlets throughout Australia including Dan Murphy’s, BWS, Vintage Cellars, Liquorland, IGA Liquor, Cellarbrations and all good independents. Like always, please contact your local store directly to be 100% sure.
Where should I store my wine?
In a cool place is great! A constant temperate of 14 degrees is the optimal conditions. The most important thing is to have no sudden fluctuation in temperature. So, under the bed, bottom of a cupboard, in a cellar, etc. Not in an attic.
Where is 6Ft6 wine made?
90% of our wines are proudly single vineyard (we source Prosecco and some Pinot Gris from the King Valley), meaning our wine is grown, produced and bottled onsite based out of our home in the Moorabool Valley. Read more about our vineyard here.
Who makes 6Ft6 wine?
Our Chief Winemaker, Duncan Lowe. Learn more who makes up the team at 6Ft6 here.
How long will the wine last?
Tricky question as this is very wine dependent, although, luckily for us both, we make our wines ready to consume. For our red wines (Pinot Noir and Shiraz), you may gain some benefit from cellaring for up to 10 years in storage.
I own a business; do you wholesale your wine?
Yes, we love supporting businesses of all shapes and sizes. Please contact us for a wholesale price list.
How do I make cocktails using your wine?
We’re glad you asked, as we’ve been busily testing recipes for you to try at home. Get the Mixed book of Cocktails here.
Are your wines vegan-friendly?
Absolutely! We only use plant-based proteins (pea and potato) to clarify our wines.
What if I don’t like the wine?
Unfortunately, we can’t refund based on taste (i.e. you typically like sweet Moscato though you bought a dry Chardonnay), however if you feel your wine isn’t up to its usual standards and not worth the investment, please let me know and we will happily provide you with a refund. Refer to our Good Times Guarantee for more information.
Still need help? No worries… please contact us.